- Contact us by phone 847-433-3451 or e-mail to let us know you are sending a return and what the contents of that return are before sending
- Buyer must pay for return shipping
- No exchanges
- No partial item returns allowed
- Returns valued at $150 or greater will be subject to a 10% restocking fee
- No returns are allowed for the following items
- Cut cord, chain, or wire
- Cut/used bead strands
If you have any questions about this policy please contact us
